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Deploying new IT systems can be a major headache for any business. If you are unsure of your requirements or what you should be paying, hiring an independent expert to assist with IT provisioning will help you tremendously. Here are … Continued
The Internet has made it possible to perform many tasks and jobs remotely. In many cases the remote approach is both cheaper and quicker, but having an engineer deliver onsite support sometimes offers far greater value. Conference call syndrome Remote support … Continued
The power, simplicity and low cost of the WordPress content management system has seen it go on to become the world’s most popular web platform. Some estimates suggest that nearly 60% of all websites are now built using WordPress. But, easy to … Continued
When running into problems, it is human nature to have a go at fixing them ourselves. Often these self-help efforts pay off and we can get back to whatever it was we were doing. So as the general level of … Continued
In an always-on, always-connected world, it is possible to carry out many activities online, without ever having to leave your desk. With the assistance of software to remotely control a computer, and phones, business Skype and online chat systems to … Continued
When it comes to choosing an IT support service, there are two main working structures to choose from – proactive and reactive. So how can you choose which is right for your business? What is reactive support? Reactive support is … Continued
The increasing importance of IT to even the smallest businesses means that they need a diverse range of skills in order to ‘keep the lights on’. And as the business grows, so too does the demand for resources to support … Continued
Not all I.T. Support businesses are the same. What do you need to ask to ensure that you are getting the services and standards that you require? Seeking a service provider should be similar to recruiting a new employee. As … Continued
