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This week saw the first example of a witness being called to testify in a trial via Skype in the US. However, what should have been a triumph for “the establishment” joining the digital revolution, quickly turned into a fiasco … Continued
Traditionally, growing a business meant significant investment in new IT software and services as part of the recruitment process, with every new employee requiring a computer, software licenses and a new phone line. For SMEs employing more than a couple … Continued
Like any technology, business telephony has its own jargon, which can be confusing for anyone who has never dealt with it before. Here is a quick guide on some of the key terms you should master if you want to … Continued
For years, free consumer service Skype was regarded as “wiretap-proof”, meaning that calls were very unlikely to be intercepted or interfered with. For many small businesses, this allowed them a degree of security knowing that confidential calls could not be … Continued
Although unemployment levels have remained high due to the ongoing economic downturn, people with specific skills are still in high demand. For smaller businesses, attracting talent has always been difficult, particularly if candidates have to be drawn from the local … Continued
A survey reported in Forbes magazine has confirmed that Cloud services are a massive hit with small businesses. According to the published results, 53% of Amazon Web Service (AWS) users classify as SMEs. Cloud computing, particularly Amazon’s high availability AWS … Continued
According to a recent survey by O2, 77% of employers encourage staff to work flexibly (including offsite). However, only 19% of employees corroborate this statistic, suggesting that flexible working provisions are not well advertised to staff. The O2 survey comes … Continued
Bring Your Own Device (BYOD) is all the rage for enterprise-call businesses, but did you know that SMEs can put their staff’s devices to work for their business too? 1. Hosted Desktop Access People love to use their own devices, … Continued
Snow seems to affect British businesses badly, often forcing offices to close and costing billions of pounds per year in lost productivity. However, modern technology can now offer ways around office closures, allowing your staff to remain productive even when … Continued
Having already established that increased cost effectiveness, reduced installation requirements and a “work anywhere” switchboard are all available with hosted VoIP, here are the final two factors in favour of the technology. 4. Control your phone system yourself Need to … Continued
